At the heart of each of our care homes you will find an enthusiastic and dedicated care team, whose priority is to create a safe and friendly environment, while providing each of our residents with individualised holistic care. Our residents’ physical and psychological care, wellbeing, and comfort are of prime importance and help to keep our dedicated staff motivated every day.
In order to ensure that we deliver the highest quality of care, we handpick all of our care team members and nurture their skills and values. Each staff member has been DBS checked and each receives a comprehensive induction programme, plus mandatory training. In addition to this, every staff member must either hold, or be working towards their NVQ in Health and Social Care. We believe this not only allows us to offer the best possible care to our residents, but it also helps to reassure our residents and their families that they are receiving the highest standard of care. Furthermore, continued learning is actively encouraged, and we regularly offer tailor made training courses to constantly improve the quality of care our staff provide.
We are able to provide short and long-term placements at all of our care homes, and are also able to offer local residents day care facilities if needed. We have found that local residents appreciate the warm and friendly community that we have created in our care homes, and often seek the opportunity to meet new people and experience the excellent care we offer more permanent residents. Resident welfare is of the utmost importance regardless of how long our hospitality is needed.
We welcome residents from all over the country which means many new residents do not have immediate access to the local GP. As experienced care givers we are able to provide a choice of local practices and will assist in the registration process. Whilst local doctors do visit each care home regularly and are available on request, we understand that some residents prefer the independence of a trip to their local practice, which we are happy to accommodate.
We are dedicated to maintaining and maximising everyone’s independence and dignity and will always strive to meet the needs of all our residents.