You can expect a high level of care from the team at our Willows Lodge Care Home

Willows Lodge is located on Calcutta Road leading towards Tilbury Town Centre. Willows Lodge is a purpose built care home, accommodation is arranged over three floors. All of our bedrooms are large, airy and have en suite facilities. There are lounges and dining rooms on each floor and there is a wonderful garden which provides a pleasant outlook and restful area to relax.

Care Philosophy

Our staff aim to uphold the highest standards of holistic and dementia care to all our residents, whilst also encouraging and maximising resident independence. We look to learn as much as we can about our new residents prior to them joining to provide the most suitable environment for them. Making sure all our staff are well-educated on every resident’s specific needs and requirements is vital for providing a safe and secure environment, so we also conduct regular assessments to update residents’ personal care plans. Each resident is assigned a healthcare professional who will oversee their general care and make sure their wellbeing is upheld.
 

Staff Development

We are committed to providing the highest standard of care for our residents. All our staff are DBS checked and receive a comprehensive induction programme. It is important for us, and you, that all staff either hold or are working towards their NVQ in Health and Social Care. We also fully appreciate the importance of ongoing education in providing exceptional and up to date care, which is why we also tailor training programmes for all staff. Most recently we created a training module in managing physical and challenging behaviour.
 

Local Amenities

Willows Lodge is perfectly located for visits to Tilbury Fort and Tilbury Docks, and our residents enjoy being a part of the Tilbury community. We love to organize outings which are a great opportunity for residents to bond and live an enriched lifestyle. The care home is also located near local shops meaning regular visits are guaranteed. We actively encourage the families of residents to come and visit us, especially during the summer months; Tilbury offers a wonderful day out, and your loved ones are guaranteed to have a lovely time.
 

Activities

We employ two dedicated activity coordinators to ensure a vibrant daily program of activities; designed based off residents’ feedback. Such activities include: arts and crafts, quizzes, board games, festive celebrations, and the annual summer fete.
 

Menu

Food and nutrition is an important aspect of the care we provide, and menus have been designed to offer well balanced nourishment. Dietary needs are well accommodated, and we always cook and prepare our meals on the premises.
My mum has been in Willows Lodge for a few years now. When she first arrived there she was underweight, she refused to walk and feed herself. But with the help and support from staff, she now walks around aided with a frame. She has put on weight, to the point where I have had to go and buy new clothes for her - twice! She is happy and very settled there now. Staff are very friendly and happy to help.
Daughter of Resident at Willows Lodge
4.8/5 on carehome.co.uk